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Job Title Emergency Medical Dispatcher (EMD) MS
Location Carthage, MS
Department Operations
FLSA Status Non-Exempt
Shifts hiring Full-time


Job Title

Emergency Medical Dispatcher (EMD)

Location

Carthage, Mississippi

Department

Communications Center

FLSA Status

Non-Exempt

Shifts hiring

Part-time / Full-time

 

Summary:

This position is responsible for receiving and processing requests for ambulance service via telephone and radio utilizing Medical Priority Dispatch and maintaining the System Status Plan.

 

 

Major Duties and Responsibilities:

  • Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time
  • Consistently achieves alert times within 30 seconds of call received time, 90% of the time
  • Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time
  • Demonstrates a working knowledge of all communications equipment to ensure intelligent reporting of equipment failures
  • Demonstrates the ability to apply the System Status Plan to daily operations
  • Demonstrates ability to maintain quality improvement program goals
  • Demonstrates the ability to modify the System Status Plan as needed for efficient operations
  • Demonstrates the ability to communicate professionally with residents, public officials, governmental entities and political leaders when necessary
  • Ability to direct resources during major/mass casualty incidents

 

 

Minimum Qualifications:

  • High School diploma or General Education Degree (GED)
  • EMD Certification obtained within 1 year of EMD hire date
  • Obtain NAED EMD Certification within 1 year of EMD hire date
  • Good Computer skills and ability to multi-task
  • In the interest of public safety, the ability to speak in an unencumbered manner is a Bona Fide Occupational Qualification (BFOQ) for this position

 

 

Desired Qualifications:

  • One-year field experience

 

Physical Demands:

Must be able to withstand considerable sitting and work a variety of shift hours while performing the duties of the job. The employee frequently uses hands to finger, handle or feel objects, tools, or controls; reach with hands and arms.

 

Position Title: Emergency Medical Dispatcher (EMD) 
Exempt (Y/N): No 
Reports To: Communications Manager

 

PatientCare Logistics Solutions is an Equal Opportunity / Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.


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